Welcome to Baby Island! We value your trust and are committed to providing you with a seamless shopping experience. Please read our shipping policy carefully to understand our procedures and timelines.

Order Processing

  • All orders are processed within 1-2 working days from the time of purchase. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timeline

  • Standard delivery time is 3-5 working days for most products.
  • For certain products, delivery times may be longer due to special handling requirements or limited availability. The expected delivery time for these products will be clearly mentioned on the product page.

Shipping Charges

  • Free Shipping is available for orders above Rs 900/-, as mentioned on our website or promotions. For orders below this value, a nominal shipping fee will be charged at checkout.
  • Any additional charges, such as taxes or duties, will be communicated during checkout.

Delivery Partners

We partner with reliable courier services to ensure your orders are delivered safely and on time. You will receive a tracking number once your order is shipped to monitor its progress.

Physical Store Pickup

Customers in Bhopal can opt to pick up their orders directly from our physical store. This option can be selected at checkout, and you will be notified when your order is ready for collection.

Areas We Serve

  • We currently deliver across India. If there are any limitations for a specific location, it will be communicated during the checkout process.

Order Delays

While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, strikes, or courier service issues. In such cases, we will notify you promptly.

Damaged or Missing Items

  • If you receive a damaged product or if any item is missing from your order, please contact us at [email protected] or call us at +91 9770001407 within 48 hours of receiving your order. We will address your concern promptly.

Returns and Refunds

For information on returns, exchanges, and refunds, please refer to our Return Policy available on our website.